Privacy Policy

Nichia respects the practical confidentiality expected in lighting specification work. This policy explains how we handle information submitted through the website, including contact details, company information, project notes, product interests, and documentation requests related to commercial luminaires or lighting controls.

Information we collect

We may collect your name, email, phone number, company, country, project type, and message details when you submit a form. We may also receive technical context that you choose to provide, such as fixture schedules, control requirements, installation deadlines, or retrofit constraints.

How we use information

Information is used to respond to inquiries, prepare specification guidance, coordinate documentation, and improve our service process. We do not sell submitted project details. Access is limited to personnel or service partners who need the information to answer your request or support a related commercial interaction.

Retention and contact

We retain inquiry records only as long as reasonably needed for follow-up, documentation history, business records, or legal requirements. To request correction or deletion of contact information, reach the Nichia specification desk through the contact page.

Sharing and safeguards

We may share inquiry details with employees, representatives, or service providers who help us respond to specification requests, maintain the website, or support a related commercial conversation. These parties are expected to handle the information for the intended business purpose. We use reasonable administrative and technical safeguards, but no website transmission can be guaranteed completely secure.

Your choices

You can choose not to submit optional project information, although limited detail may reduce the usefulness of our response. If you no longer want follow-up about a request, contact us and we will update our records where practical. We may still retain information required for legal, accounting, security, or dispute-resolution purposes.

Project confidentiality

If a request includes confidential drawings, schedules, or owner details, mark that material clearly before sending it. We will treat the context with business care and use it only to support the lighting review.