Specification Desk
For cut sheets, photometrics, driver fit, and substitution questions.
Contact Nichia
Nichia responds fastest when the first message includes the commercial context behind the product question. A simple note such as "need LED panels" is usually not enough to protect a specification. Tell us the space type, fixture target, expected control method, emergency requirement, project location, and review deadline. If you are replacing an existing fixture, add the old fixture size, mounting condition, driver information, and any restrictions on ceiling access. These details help our team reply with component guidance rather than a generic catalog link.
For cut sheets, photometrics, driver fit, and substitution questions.
+1 800 559 0197
For commercial luminaires, lighting controls, and repeat procurement programs.
Anan, Tokushima, Japan
Global component support with project review for North American and international teams.
Tell us the fixture family, mounting condition, lumen or wattage target, color quality target, control protocol, emergency requirement, and required submittal date. If the request concerns a replacement or retrofit, include the existing fixture information and any site access limits. These details help Nichia return a direct response instead of another round of clarifying emails.
For distributor and procurement teams, include whether the request is a one-time purchase, a recurring program, or a substitution review. For engineers and lighting designers, include drawings, schedules, or performance expectations when available. For contractors, describe field conditions that could affect driver access, wiring, sensor placement, or commissioning. Nichia will use the information to route the request to the right review path.
If your deadline is urgent, state the review date and the decision owner. We can then prioritize the information that protects the next project step first. When a request involves multiple sites, add the rollout sequence and any approved alternates so the response can account for consistency across locations.